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MP Sonic has expert service team provides customers service including service before sales and after sales.
Before sales, MP Sonic would like to provide its professional technical support to customer including: technical analysis on the possibility on welding, cutting or automation to for customer’s parts/material, and will send analysis for reference; technical proposal and cost calculation basing on customer’s requirement; parts design / modification guide; repair, maintenance or modification to customer’s old equipment purchased from others with the lowest cost, etc.
After sales, MP Sonic carries out real time service tracking and provide customer service including: shipping, installation, production trial, worker/technician training, repairing, maintenance, etc.
Moreover, MP Sonic has built i-could system to realize remote service to reduce the service cost and enhance the service effectiveness, ensuring customer’s smooth daily production.